Frequently Asked Questions
Everything you need to know about your ROVE shopping experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US, while international orders can take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I know which size to choose?
Please refer to our detailed Size Guide located on each product page. Our items generally run true to size, but we recommend measuring for the perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Afterpay.
Are your materials sustainably sourced?
Yes, ROVE is committed to ethical fashion. We use organic cotton and recycled polyester in over 80% of our collections to ensure high quality with a low environmental impact.
Can I change or cancel my order after it's placed?
Orders are processed quickly, but if you contact our support team within 60 minutes of purchase, we can usually accommodate changes or cancellations.